Send your artwork in AI, PDF, or PNG format (minimum 300 DPI). Our technical team reviews the design for print feasibility. A pre-production sample is created on the actual mug body for your approval. Once approved, mass production begins with in-process quality checks. Every mug is visually inspected with AQL 2.5 sampling per ISO 2859. Total lead time from design approval to shipment is typically 25-35 days. Browse our mug materials